Customer Service Policies (updated February 2024)

Welcome to Shuswap Ski & Board, Canada's #1 source for Waterskis, Wakeboards, Wakesurfers, Wakefoil, Wetsuits, Drysuits, Vests, Water Toys, Towable Tubes, Stand Up Paddle Boards & Pickleball gear.

Our commitment to exceptional customer service guarantees you have an amazing experience on the water or the court. While refunds are not standard practice, we may make exceptions at the time of purchase. Nonetheless, here's what you can expect from us to ensure you’ve got the right gear to enjoy safe and fun-filled summers.

So, what do you think all our Customer Service Policies are worth? Since 1994, over 40,000 customers have put their trust in us and will attest that our service is priceless. We truly believe we offer the best service for just about any business anywhere, so please give us a call, an e-mail or a visit. We want to be the source for all your gear, not just for the next sale, but for years to come!

If you love all that we do for you, please tell everyone you know. If we ever let you down in any way, please tell us, so we can sort it out... it was probably Andrew or Mike that messed it up anyway! ????

Sincerely,

Mike, Andrew & the Shuswap Ski & Board team,

Phone Toll-free (Canada or US): 1-866-955-0917 E-Mail: info@shuswapsnb.com